Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly when you create or use your Empower Elite account.

  • •Account and profile data: Your name, username, and account credentials used to authenticate and identify you.
  • •Transaction and activity data: Records of transfers, payments, deposits, and other account activity associated with your accounts.
  • •Security data: Hashed credentials, session tokens, and activity logs used to protect your account. Credential values are never stored in recoverable form.
  • •Support and communication data: Messages and support requests you submit through the Empower Elite platform.
  • •Technical data: Session metadata, error logs, and request information used for platform security and reliability.

2. How We Use Your Information

  • •To authenticate you and secure your account sessions.
  • •To process and record account transactions and activity.
  • •To provide customer support and respond to your requests.
  • •To send account notifications based on your preferences.
  • •To detect and prevent unauthorized access or fraudulent activity.
  • •To maintain the security and reliability of the Empower Elite platform.

3. Data Sharing

Empower Elite does not sell or rent your personal information. Your account data is not shared with third-party marketing services. We may share data when required by law or to protect the rights, property, or safety of Empower Elite, our users, or the public.

4. Data Retention

Account and transaction data is retained for as long as your account is active and for a reasonable period thereafter to meet legal, audit, and dispute-resolution obligations. You may request deletion of your account by contacting support.

5. Your Choices

  • •You can manage notification preferences in account settings.
  • •You can update your profile information from the Settings section of your account.
  • •You can request account closure and data deletion by contacting support.

6. Contact

For privacy-related questions or requests, contact us at privacy@empowerelitebank.com or visit our Contact page.